Are you facing urgent operational issues like deteriorating customer relationships, quality issues, supply chain challenges, sales & cost budget pressure, high employee fluctuation, and cannot find enough competent employees?
Any other troubleshooting emergency where you need help?
Customer relationships seem to develop for the worse.
The quality complaint is getting out of hand.
The supply chain issue might shut down the customer's production line.
The local office in Japan and overseas office/headquarter are in serious disagreement.
The local office employee fluctuation gets higher and higher. Key employees leave.
The local office has challenges to attract enough competent new employees.
Sales & cost budget pressure. Struggle to get KPIs back on track.
Any critical situation can arise at any given time. There does not always exist a manual of how to deal with it.
It is the timing where experience comes into play.
We would speedily analyze the situation and consult you with potential countermeasures to get you as smooth as possible through the challenge.
We would offer guidance and support to try to bridge all interests together so that you can return to normal operations as quickly as possible.
We bring in our knowledge and experience of 30+ years successfully working with Japanese customers.
We offer, availability provided, and if deemed necessary, active direct on-site support, however, subjected to (to be agreed) on-cost.
The Troubleshooting Approach
Under pressure with speed
Understand
It is crucial to understand the facts of what happened or what is happening.
Organize
The next step is to get all the facts sorted, organized so to speak. Organize the facts in such a way that they are easy to be communicated.
Communicate
Effective communication is the key. It is paramount to communicate in such a way that is easy to understand, keep all parties informed, and be up to date at all times.
Bridge
The more parties, the higher the complexity, the higher the demand to find common ground. Able to compromise while solving complex issues successfully. Able to build a bridge between cultures..
Solve
The skill is to keep a calm state of mind "under the pressure cooker"! Solve the issues, step by step, with speed, determination, and passion while communicating effectively with all concerned parties.
Packages, Time Frames, and Pricing:
Depending on availability, scope, volume, complexity, and time frame.
Are you overwhelmed with pressing issues?
Let us talk about how we could support you.